What is warranty in mattress means?

Normally 5 years warranty means till 1 year full replacement or repair if its a small issue. After 1 years its on pro-rata basis.

To whom we have to contact in case of any mattress related issue?

You can contact to out dealer, in case he is not answering feel free to contact us

A Firm mattress is good or a soft mattress?

Always opt for a mattress which is firm, or if you like soft mattress go for it. But never go for too soft mattress(Like you are sinking)

Where as belbed gives you their 90% of their mattress are dual side usable, so you can have both firm as well as soft feel experience in our single mattress.

Do you have more questions?